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upsell "

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    • \ ˈəp-ˈsel \

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    [Verb]  | "up*sell" | \ ˈəp-ˈsel \


    1: to try to convince (a customer) to purchase something additional or at a higher cost


    Origin: 1972 ;

    [Noun]  | "upsell" 


    1: an attempt to convince a customer to purchase something additional or more costly : the act or an instance of upselling


    Origin: 1976 ;

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     [ "upsell" ]

    1: The "art" of tacking on high-priced options to an existing sale under the guise of customer service.

      * e.g.,  ... Every time Bill turns on his Sprint phone, it tries to upsell him on their backup service. 

     [ "upsell (verb)" ]

    1: An attempt to persuade a customer to purchase a more expensive item or to purchase additional items so that the total cost will be higher.

      * e.g.,  ... Theater staffs have developed the technique of 'upselling,' or convincing patrons to buy larger sizes of popcorn and drinks for a discount 

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